Terms and Conditions
General Terms
These terms and conditions govern the use of Mangodorado Casino services. By creating an account and using the platform, players agree to comply with all rules outlined in this document. The operator reserves the right to modify these terms at any time, with changes taking effect immediately upon publication. Continued use of the site after modifications constitutes acceptance of updated terms.
Account Registration
Eligibility Requirements
Players must be at least 18 years old or meet the legal gambling age in their jurisdiction, whichever is higher. Registration is restricted to individuals acting on their own behalf, not on behalf of third parties. Only one account per person, household, IP address, and device is permitted.
Verification Process
Account holders must provide accurate personal information including full name, date of birth, address, and contact details. The operator may request identity verification documents at any time, including government-issued ID, proof of address, and payment method confirmation. Failure to provide requested documents within 30 days may result in account suspension and fund forfeiture.
Account Security
Players are responsible for maintaining password confidentiality and all activities under their account. Sharing login credentials or allowing third-party access violates these terms. Notify customer support immediately if unauthorized access is suspected.
Deposits and Payments
Minimum deposit amounts vary by payment method, typically ranging from €10 to €20. Maximum deposit limits can be set through responsible gaming tools. All transactions must originate from payment methods registered in the account holder’s name. Third-party deposits are prohibited and will result in funds being returned and potential account closure.
Accepted Payment Methods
- Credit and debit cards (Visa, Mastercard)
- E-wallets (Skrill, Neteller, PayPal)
- Bank transfers
- Prepaid vouchers
- Cryptocurrency (where legally permitted)
Processing times vary by method. E-wallets and cards typically process instantly, while bank transfers may take 1-3 business days.
Withdrawals
Withdrawal Procedures
Players must complete account verification before processing first withdrawals. Withdrawal requests are reviewed within 24-48 hours. Funds are returned using the same method as the deposit when possible. Minimum withdrawal amounts start at €20, with maximum limits based on account status and payment method.
Withdrawal Restrictions
Winnings derived from bonuses cannot be withdrawn until wagering requirements are met. The operator reserves the right to request additional verification for withdrawals exceeding €2,000. Processing may be delayed if suspicious activity or bonus abuse is detected.
Bonuses and Promotions
Bonus Terms
All bonuses carry specific terms including wagering requirements, eligible games, maximum bet limits, and expiration dates. Players must read and understand terms before accepting any promotional offer. Bonuses are intended for recreational players and cannot be combined unless explicitly stated.
Wagering Requirements
Bonus funds must be wagered a specified number of times before conversion to withdrawable cash. Different games contribute varying percentages toward requirements. Slots typically contribute 100%, while table games may contribute 10% or be excluded entirely.
Bonus Abuse
Creating multiple accounts to claim bonuses repeatedly, irregular betting patterns designed to exploit promotions, or any other form of bonus abuse will result in bonus forfeiture, winnings confiscation, and account termination.
Game Rules and Fairness
All games use certified random number generators to ensure fair and unpredictable outcomes. Game rules and payout percentages are available within each game’s information section. The operator does not guarantee wins or specific return rates for individual players.
Malfunctions
If a technical error occurs during gameplay, all affected bets are void. Players will be refunded their original stake. The operator is not liable for losses resulting from internet connectivity issues, device malfunctions, or third-party service interruptions.
Responsible Gaming
Self-Exclusion
Players can request temporary or permanent account closure through customer support. Self-exclusion periods range from 24 hours to permanent closure. During exclusion, accounts cannot be reopened, and marketing communications cease.
Deposit Limits
Set daily, weekly, or monthly deposit limits through account settings. Limit increases take effect after a 24-hour cooling-off period, while decreases apply immediately. These tools help maintain control over gambling expenditure.
Reality Checks
Enable session time reminders to receive notifications after specified play durations. This feature promotes awareness of time spent gambling and encourages regular breaks.
Prohibited Activities
The following actions violate these terms and may result in account closure and fund confiscation:
- Using VPNs or proxies to disguise location
- Colluding with other players
- Exploiting software vulnerabilities
- Money laundering or fraudulent transactions
- Abusive behavior toward staff or other players
- Reverse engineering or tampering with game software
Dispute Resolution
Players should contact customer support to resolve any disputes or complaints. The operator will investigate and respond within 10 business days. If resolution cannot be reached, players may escalate complaints to the licensing authority or independent dispute resolution service.
Intellectual Property
All content on the site, including logos, graphics, text, and software, is owned by the operator or licensed from third parties. Players may not reproduce, distribute, or create derivative works without written permission.
Limitation of Liability
The operator is not liable for indirect, consequential, or punitive damages arising from site use. Maximum liability is limited to the amount deposited by the player in the 90 days preceding the claim.
Governing Law
These terms are governed by the laws of the jurisdiction where the operator is licensed. Any legal proceedings must be brought in the courts of that jurisdiction.
Contact Information
For questions about these terms or any aspect of the service, contact customer support through live chat, email, or phone. Support is available 24/7 in multiple languages. ```